Geek Chic Experience Part 1: Ordering and Waiting

Spoilers:  I got a Geek Chic Table this weekend.  Here's my experiences of getting one.  In this part, we talk about what it was like to order it and wait for it.

Playing Memoir '44 Eastern Front

It all began early 2014.  At that time, my partner and I were in a really good financial situation and wanted to "splurge" on something to enhance our favorite hobby together:  board games.  I googled for "Geek Board Game Table" and discovered Geek Chic.  In late April, we decided to put down a deposit on an Emissary table and waited for our "valet" to contact us. Just a few weeks later, Beth from Geek Chic contacted us to start walking through our decisions.

The valet experience was fantastic.  Over the next month, she gathered all sorts of information from us.  How big the room was.  How big our games were.  How big we were.  What games we play.  etc. etc. etc.  They had little pamphlets and flyers for every decision we might make.  What type of felt we wanted.  What type of wood. The design of the leaves. The various accessories.  Everything was incredibly well presented and laid out, and all of our questions were answered with surprising clarity.

Between June and September, we sort of dropped out of communication with Geek Chic, due to getting married and such, but as soon as we got back, we started talking to them again.  We were supposed to go into production in October, but were delayed until December, which gave us a little extra breathing room to finalize everything.  We had our final design done on November 11, 2014.

The rest of the experience wasn't as smooth as the beginning.  We were frequently told by Geek chic that we would get communications at such and such time, but then they wouldn't contact us at all.  After a few weeks, I'd email them and finally get a response.  There were definitely some communication issues, some of which may have been on my side, but a few were definitely on theirs. To their credit, when I emailed them about these delays in communication, they'd usually have a good explanation.  It was just disappointing after such a wonderful valet experience to have such a mediocre customer experience during the manufacturing phase.  I could detail all of it, but it's not necessary.  I wouldn't say it was a *bad* experience.  Just mediocre.

All that said, the table was finally finished on August 4, 2015 and Geek Chic sent us a bunch of pictures of the table in its pre-shipped form.

A few weeks ahead, we were given a call that the table would be delivered between Saturday, August 22 and Monday, August 24, probably on Sunday, August 23, 2015.

In the next part, I'll go over the delivery day experience!